Database and CRM – Guest Database & CRM

Database: The secret ingredient to grow

Riservi collects, organizes, and connects your customer data so you can personalize their experience and drive loyalty + sales.

Know your diners deeply. Bring them back for more.

Every reservation helps you get to know your diners better.

Capture birthdays, anniversaries, allergies, table preferences, and more. Add notes, photos, consumption history, payment methods—everything that matters.

Build rich profiles to personalize every visit, turn regulars into superfans, and grow your sales.

Turn customer data into personalized marketing

Segment your diners by behavior and key traits—birthdays, visit frequency, time since last visit, spending, food preferences, and more. Send the right message at the right moment to each customer type. Boost loyalty, elevate their experience, and keep them coming back.

A WOW experience for every diner

The front-of-house team instantly recognizes each customer by name, history, and loyalty level, delivering personalized service based on their preferences, dietary restrictions, and allergies. Everything's organized for an unforgettable experience from the very first moment.

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